Privacy Policy

Last Updated: 07/04/2025

At RelaxWithMe we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website {WEBSITE URL}, use our services, or interact with us in other ways. By using our website, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you visit out website. The types of information we collect include:

- Personal Information: This includes, but is not limited to, your name, email address, mailing address, phone number, and any other information you provide to us voluntarily.

Non-personal Information: This includes data such as your IP address, browser type, device type, operating system, and information collected via cookies or other tracking technologies.

Sensitive information: We may collect sensitive personal data such as payment information or other information, only with your explicit consent.

2. How We Collect Information

We collect information in the following ways:

- Directly from you: when you fill out form on our website (e.g. subscribing to our newsletter, making purchases, or contacting us etc.) We collect the information you provide using a third party servicer. By voluntarily giving us your personal information, you consent to your information being obtained for data collection. Each form will contain explicit consent from you

Automatically: When you visit our website, we may use cookies, web beacons, and similar technologies to collect non-personal information about your usage patterns and preferences.

Third-Party Sources: We may receive information from third parties, including service providers, social media platforms, and advertising partners to improve our services and marketing efforts.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To provide, improve, and personalise our services to our website.

- To communicate with you, including sending newsletters, updates, promotional materials, reply to questions etc. (with your consent)

- To process transactions and fulfil your orders or requests

To analyse trends and user behaviour to improve our website and services.

To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell your information. However, we may share your information with third parties in the following circumstances:

- Service Providers: We may share your in formation with third-party vendors who perform services on our behalf (e.g. payment processors, email marketing services, analytic providers). These third parties are obligated to use your information solely to provide services to us and are not permitted to use your information for their own purposes.

-Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders or other legal processes,

-Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may we transferred as part of that transaction.

5. Retention of Data

The retention period for your data depends on what services you choose to use, and which you consent to.

If we have collected personal data to fulfil an order/ service, we will store this information until the transaction is complete.

If we collect your data for marketing purposes or newsletters, we will keep this information until you have opted-out of those communications. We will only have this information if you have opted into those communications in the first place. We have the right to continually store this information, until you contact us.

To ensure we perform to GDPR standards, we will regularly review the data stores to ensure all data we have stored is necessary. Any data that is no longer needed will be securely anonymised and deleted.

5. Deletion of Data

After a period of inactivity (12 months) we will securely delete your data, unless you have opted-out before hand.

Activity includes:

-Visiting our website or other platforms such as StanStore, social media, and newsletters.

-Contacting us Via Email or other platforms (social media).

-Using our services

-Making a purchase

6. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no security measures are completely infallible and we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and sillier tracking technologies to enhance your experience on our website, improve functionality, and gather data on user interactions. Cookies are small files stored on your device that help us identify your preferences and provide a more personalised experience.

You can control cookies through your browser settings. Please not that disabling cookies may affect the functionality of some parts of our website,

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

-Access: You can request a copy of personal data we hold about you.

-Correction: You can request that we correct any inaccurate or incomplete information.

-Deletion: You can request that we delete your personal information, subject to certain legal restrictions.

Objection: You can object to the processing of your personal information under certain circumstances.

-Portability: You can request that we transfer your data to another service provider in a structures, commonly used format.

-Opt-Out: You may unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the "Last Updated" date at the top of the policy will be revised, We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.